Given the nature of digital items, we do not generally offer a refund or credit on a purchase unless required under Australian consumer law or other relevant consumer protection laws.
All purchases in our store are final. REFUNDS WILL NOT BE PROVIDED FOR ANY PURCHASED ITEM. In such a circumstance, you will continue to receive the item(s) you purchased on Steam, after the 30-day gifting threshold by Valve, has been completed. Each digital items seller/reseller reserves the right to offer refunds, discounts or other consideration in select circumstances at its sole discretion. Please note that each circumstance is unique and election to make such an offer in one instance does not create the obligation to do so in another.